It’s important to pick the right connectivity for your business

How to pick from the different types of internet connection available to your business

When deciding between the different types of internet connection, you’ll need to consider your business size, the sector you operate in and the functions you will need to perform. Whether you’re emailing suppliers, using cloud applications all day or conducting meetings via video link up, you’ll want to know that your connectivity is up to the job.

The table below should help you decide on the type of internet connection that’s right for your business.

Following the national stop-sell in September 2023, FTTC is no longer available for new orders. To find out what we recommend as the best alternative for your business get in touch.

	FTTC Broadband	FTTP Broadband	Fibre Optic Leased Line
Best for	Home office Micro business Small business	Small business	Medium to large businesses Heavy users Multiple occupancy buildings Site to site connectivity Growing businesses Adopters of latest technology
Type of line	Copper	Fibre optic	Fibre optic
Uncontended (your own dedicated line)	No	No	Yes
Installation lead time	New: Average 4 working days. Can be expedited to 48hrs Migration: Average 10 working days	If building is already ‘on net’: 10 working days New cabling required: 1-3 months	Average 45 working days
Repair time (Service Level Agreement)	Up to 2 business days. With SLA3, the aim is to fix the fault by midnight if reported before 1pm or by midday the following day of reported after 1pm	Up to 2 working days	5 hour target 24/7 including bank holidays.
Contract minimum	12 months	12 months	Minimum 12 months. 36 month contracts most cost effective
Data usage	100GB or unlimited usage packages available	Unlimited	Unlimited
Connection charges	New activation or migration fee applies	New activation fee applies	Excess construction charge may apply dependent upon location. The first £2800 of conection charge will be paid by the government
Business applications	General email and browsing VOIP & cloud for smaller businesses	General email and browsing VOIP & cloud for smaller businesses	All business applications VOIP Cloud Ciritcal infrastructure
	Visit FTTC page	Visit FTTP page	Visit leased line page

For new FTTC installations we can arrange a simultaneous provide, which means that we aim to have your telephone line and broadband made live at the same time, causing minimal disruption to your business.

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From business broadband to fibre Ethernet leased lines, you can rest assured that we’re the partner that will bring you connectivity joy.

Delivered on time

Hassle free connection, project managed by our skilled and dedicated provisioning team

Built for business

A network built on reliability and resilience with always low contention rates on our copper products.

Friendly support

Our products are all backed up by our proactive technical support team and you’ll never waste time in multiple call queues.

Competitive pricing

Quality and reliability that your business deserves but at prices you can afford, with transparent billing.

Superfast, Ultrafast or Fibre Leased Line?

It’s important to pick the right connectivity for your business

FTTC Broadband

FTTP Broadband