We take data security very seriously and have ISO27001:2013 certification (9849-ISN-001).  To meet this we have implemented various measures to ensure that information is adequately protected against unauthorised access, use, disclosure and destruction. Please keep in mind that risk can never be eliminated but can be significantly reduced. All measures which we have taken significantly reduce risk.

Our contact details

Questions regarding this policy should be directed as follows:
Beaming Ltd, Hanover House, Marine Court, St Leonards on Sea, East Sussex TN38 0DX  or email support@beaming.biz

Changes to our privacy policy

Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated in May 2018

 Quick Links

Data Security

Website and marketing

Recruitment

 

Why we need your information

We offer telecommunication services to our clients. To provide such a service, we need to collect personal data such as name, address and contact details in order to install the service.  We will also request a signed direct debit mandate, as the contractual means of payment, which includes bank details.  Withholding of the required data may result in Beaming being unable to provide service.

Your information may also be used to introduce you to the services we offer, to help with ongoing administration, to contact you with any review or changes that are applicable, and for our own business research.

We may obtain data from individual customers or from firms.

 

Sharing your data

We may share your personal data with the following organisations –

  • We may verify your identity by searching publicly available records held by credit reference agencies.
  • We will upload your direct debit details securely to our collection agency Eazipay to process.
  • We will supply your data via secure portals to suppliers and sub-contractors for the performance of any contract we enter into in order to deliver service to you e.g Openreach.

We will not share your information with any other third parties unless we have obtained additional consent from you.

 

Your rights regarding your data

  • We will not hold your information for any longer than is necessary unless there is a lawful basis for retention.
  • Should your data be inaccurate we will rectify this without delay.
  • Should you wish us to delete your data at any point, please contact Beaming to make the request. This will be acted upon unless there is a lawful basis for us to retain the information in which case you will be advised accordingly.
  • Should you wish to transfer your data to another organisation, please contact the office as below and we will organise this for you.
  • You can request access to your data at any time. We will provide you with a full copy within one month of your written request

 

Website and Marketing

We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

When you browse on this Website, we may ask you to input and therefore collect Personal Information from you such as your name, e-mail address, telephone number and information relating to your enquiry.

 Information we collect

We may collect information that you provide by filling in forms on our site www.beaming.co.uk. This includes information you may provide at the time of registering to use certain elements of our site, including subscribing to our services such as email marketing, to download resources or make an enquiry.

If you contact us, we may keep a record of that correspondence; including details of the use of our website including about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on our website (“User Information”). We may collect this information even if you are not registered with us.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

  • Processing your enquiry or order;
  • If you consent, to notify you of products or services that may be of interest to you.
  • To understand which companies visit which pages of our website to improve our sales and marketing tactics;
  • For statistical or survey purposes to improve this Website and its services to you;
  • To serve website content to you;
  • To administer this website.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. If you would like to unsubscribe from any communication from Beaming please follow the instructions provided on communications or you can email marketing@beaming.co.uk or write to us at the address below.

Third party services

We use a number of services offered by third parties. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. At no point will er share any of this information outside of Beaming.

We may use Google Analytics (Google Inc.), Active Campaign (Active Campaign LLC), Privy (Privy Inc), HotJar (HotJar Ltd) and Albacross (Albacross Nordic AB) web analytics services.

Third party services use cookies to collect and process data about your use of the site. More information about our use of cookies can be found in our cookie policy.

Google Analytics

We use Google Analytics to measure how visitors use our website to help us make changes and improvements accordingly. It does not record any personally identifiable information.

For more information regarding how Google use data when you use our site, please visit www.google.com/policies/privacy/partners/ and

If you wish to opt-out of Google Analytics, you can use browser plugins provided by Google at https://tools.google.com/dlpage/gaoptout/, you can also disable Google Analytics tracking by disabling cookies.

Active Campaign

We use Active Campaign to send our email marketing and also to look at the behaviour of users who have subscribed to our email marketing.

Personally identifiable information is limited to the data provided by the user at the time of subscribing, which may include email address, name and job title.

The information we gather is used to ensure that subscribers receive relevant information from us and to make improvements to our website.

If you would prefer to opt out of this, you can unsubscribe here: https://beaming.activehosted.com/unsubscribe/1

Privy

We use Privy to look at the behaviour of users who have subscribed to our email marketing.

Personally identifiable information is limited to the data provided by the user at the time of subscribing, which may include email address, name and job title.

The information we gather is used to ensure that subscribers receive relevant information from us and to make improvements to our website.

If you would prefer to opt out of this, you can unsubscribe here: https://beaming.activehosted.com/unsubscribe/1

Hotjar

We may use Hotjar to look at the behavior of some users on our site to help us make changes and improvements accordingly. It does not record any personally identifiable information.

For more information regarding how Hotjar use data when you use our site, please visit   www.hotjar.com/privacy.

If you wish to opt-out of HotJar, you can use browser plugins provided by Hotjar at https://www.hotjar.com/opt-out, you can also disable HotJar tracking by disabling cookies.

Albacross

We may use Albacross to identify companies that visit our website, we cannot see which individual has visited the website and no personally identifiable information is captured.

Information about the consent to Albacross processing of personal data  

We obtain your consent to the processing of personal data on the behalf of Albacross Nordic AB (“Albacross”).

Information collected from cookies set in your device that qualify as personal data will be processed by Albacross, a company offering lead identification and ad targeting services with offices in Stockholm and Krakow. Please see below for full contact details.

The purpose for the processing of the personal data is that it enables Albacross to improve a service rendered to us and our website (e.g “Lead Generation” service), by adding data to their database about companies.

The data that is collected and used by Albacross to achieve this purpose is information about the IP-address from which you visited our website, and technical information that enables Albacross to tell apart different visitors from the same IP-address. Albacross stores the domain from form input  in order to correlate the IP-address with your employer.

You may at any time withdraw your consent to this processing. Such withdrawal may be made either by contacting us, or by contacting Albacross directly.

Albacross Nordic AB
Companyreg. no 556942-7338
Kungsgatan 26
111 35 Stockholm, Sweden
www.albacross.com – contact@albacross.com

External Links

We may include some links to external parties throughout the website with the purpose of providing relevant and quality guidance, and we would only link to sites that were safe. However we recommend users adopt normal caution when clicking links and visiting third parties.

Information Transfer

We will not transfer, share or sell your personal information to any company or individual outside of Beaming Ltd.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information, we are entitled to do so.

Recruitment

We recruit staff regularly to join our team at Beaming and as part of our recruitment process we may advertise online or recruit via recruitment consultants.  All applicants on submission of either a CV or an application including personal data will be sent an acknowledgment and their information held securely during the recruitment process. All unsuccessful applicants will be informed that they have not been short-listed or selected, and their application or CV will be deleted at this point.

There may be an occasion where a candidate has been short-listed but ultimately has not been successful.  We may ask for written consent to retain this candidate’s details on file for six months but we will not do this without the candidate’s consent, and this can be withdrawn at any time by writing to us at Beaming Ltd, Hanover House, Marine Court, St Leonards on Sea, East Sussex TN38 0DX  or email iwantowork@beaming.biz

 

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