Knowledge base

Asset 32

BeamRing IP29G – How do I enable call forwarding?

Posted on 28 May 2019 by Beaming Support

How do I enable call forwarding from my BeamRing IP29G handset?

Applies to BeamRing User and BeamRing User Plus license holders

The BeamRing cloud phone solution provides you with three call forwarding options.

Forward ALL telephone calls to another number unconditionally:

  1. Press the Menu soft key then use the arrow keys to highlight Features and press OK.
  2. Press 1 for Call Control then 4 for Call Forward and 1 for Always Forward.
  3. Press 2 for Forward to and enter the number you would like to forward your telephone calls to. Click the Save soft key.
  4. Press 1 for Always Forward and then the Switch key to toggle the status to Enabled.
  5. Press the Save soft key and your Call Forwarding for All calls will then be active immediately.

BeamRing Handy Hint – Dial *72 and press the Send soft key to quickly reach this option with audio prompts

Forward telephone calls to another number when I am BUSY:

  1. Press the Menu soft key then use the arrow keys to highlight Features and press OK.
  2. Press 1 for Call Control then 4 for Call Forward and 2 for Busy Forward.
  3. Press 2 for Forward to and enter the number you would like to forward your telephone calls to. Click the Save soft key.
  4. Press 2 for Busy Forward and then the Switch key to toggle the status to Enabled.
  5. Press the Save soft key and your Call Forwarding on Busy will then be active immediately.

BeamRing Handy Hint – Dial *90 and press the Send soft key to quickly reach this option with audio prompts

Forward telephone calls to another number when I DO NOT ANSWER:

  1. Press the Menu soft key then use the arrow keys to highlight Features and press OK.
  2. Press 1 for Call Control then 4 for Call Forward and 3 for No Answer Forward.
  3. Press 2 for Forward to and enter the number you would like to forward your telephone calls to. Click the Save soft key.
  4. Press 3 for No Answer Forward and then the Switch key to toggle the status to Enabled.
  5. Press the Save soft key and your Call Forwarding on No Answer will then be active immediately.
  6. The default time BeamRing will wait before diverting a call on no answer is 18 seconds. If you wish to change this Press 3 for No Answer Forward and then press 3 for After Ring Time. Use the Switch key to toggle the time in 6 second increments from 0 to 120 seconds. When you are happy with the No Answer time selected then press the Save soft key.

BeamRing Handy Hint – Dial *92 and press the Send soft key to quickly reach this option with audio prompts

Wrong handset?

Go back to guides for all BeamRing handsets