I don’t want to receive calls! How to set quiet hours on Webex

Whilst it is advantageous to be able to receive business calls wherever you are, there are times when you don’t want to be disturbed or reminded of work. The good news is, there are several ways you can stop receiving Webex calls and notifications depending on the circumstances, and what works best for you.

Find instructions for different scenarios below.

Instructions are shown for the iOS APP, but will be similar for Android and the Desktop App.

I only want calls during my working hours – Set your quiet hours

• Click on your profile picture to bring up the settings menu
• Click on Availability
• Click on Manage Quiet Hours
• Customise the times that you want to mute your call and message notifications on an ongoing basis

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I’m trying to focus on a deadline – Set Do Not Disturb

Click on your profile picture to bring up the settings menu
Click on Availability
Click on Do Not Disturb
Choose the duration you want Do Not Disturb to be Set for
Your profile will show you are not available

I’m at lunch or in a meeting – Set Away mode’

This option will mean you are not disturbed but also divert the caller to your voicemail or an alternative number
• Click on your profile picture to bring up the settings menu
• Click on Availability
• Click on Away
• Click on Greeting and choose the relevant option, e.g Lunch
• You can then choose the duration and whether to send calls to voicemail or an alternative number
• Your profile will now show you are away
• If you need to remove it, go back in via the menu and click ‘Turn Off