"Cannot copy folder because it may contain private items."

Asset 24

Allowing other users to move private items in your Outlook folders

Posted on 7 February 2013 by Beaming Support

It can be necessary to have access to a colleague’s emails in Outlook, but sometimes when moving another user’s folder in Outlook you will get an error message come up with the following: “Cannot copy folder because it may contain private items.”

This is a quick tip on how to allow users to move folders in someone else’s Outlook if they have access to it. The fix must be carried out by the owner of the mailbox but once done, any users with access to it will be able to move folders freely.

To solve this issue the owner of the mailbox will need to follow these steps:

  1. Log on to the mailbox that the user is trying to move folders around in.
  2. Go to “tools -> options -> delegates-> add delegates” please input the users name.
  3. Please change the ‘Inbox’ permission to “editor” and select “Delegate can see my private items” at the bottom of the window.

This should now fix the problem and other users will be able to move folders without an issue.

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