Outlook 2013/2016 not displaying/saving sent items when sent from shared mailbox
Posted on 27 June 2016 by Beaming SupportThere are many occasions where shared mailboxes are required and users of that mailbox have Send As permissions.
However sometimes the shared mailbox sent items don’t display in the sent folder, which can be frustrating when other team members require access to what has been sent.
This can be fixed quite simply by adding a registry item called DelegateSentItemStyle on the local machine.
1. Open regedit from the run command box and navigate to the subkey below:
HKEY_CURRENT_USERSoftwareMicrosoftOfficexx.0OutlookPreferences
(xx.0 – Office 2016 = 16.0, Office 2013 = 15.0)
2. Create a new DWORD value named DelegateSentItemStyle and modify the ‘Value data’ to 1 and click ok to save changes.
Re- open Outlook and new sent items from the shared mailbox should now appear in the ‘Sent Items’ folder.
Avoid internet downtime
IT professionals in UK businesses dealt with 82M hours of internet outages last year.
Sign up for Beaming's monthly email updates & receive news on the latest tech to keep you online, simple shareable advice to help colleagues avoid cyber threats & how-to guides from our experienced tech team.
Clients we’ve supported
Our happy customers share the results they’ve achieved with the help of Beaming’s connectivity and related services.
- Leased Lines
- Managed Networks
- Tricky Location
- WiFi
- Hospitality/Leisure
Park Holidays
Before we met Park Holidays were running a corporate network that could barely support their internal systems, let alone the needs of owners and holiday guests.
- Telephony
- Not For Profit
- BeamRing
- Remote Working
Let's Do Business Group
When the quality of customer service is central to a business’s success, phone and internet are invaluable tools. The Let’s Do Business Group couldn’t live without either.
- Data Security
- Telephony
- Broadband
- Not For Profit
- Remote Working
The Carers' Federation
The Carers Federation were looking for genuine support. So we gave them an ally they could rely on and the flexibility needed to support their own service users.
- Accountancy
- Leased Lines
- Digital Transformation
- Data Security
McPhersons
By wisely embracing new technologies with the help of Beaming’s connectivity, McPhersons Chartered Accountants have their nose out in front.
- Accountancy
- Multi-Site
- Leased Lines
- Telephony
- Remote Working
Ashdown Hurrey
When your business is consistently and fundamentally affected by changes in technology, it makes a lot of sense to monitor the situation on a regular basis
- Leased Lines
- Managed Networks
- Tricky Location
- WiFi
- Hospitality/Leisure
Park Holidays
Before we met Park Holidays were running a corporate network that could barely support their internal systems, let alone the needs of owners and holiday guests.
- Telephony
- Not For Profit
- BeamRing
- Remote Working
Let's Do Business Group
When the quality of customer service is central to a business’s success, phone and internet are invaluable tools. The Let’s Do Business Group couldn’t live without either.
- Data Security
- Telephony
- Broadband
- Not For Profit
- Remote Working
The Carers' Federation
The Carers Federation were looking for genuine support. So we gave them an ally they could rely on and the flexibility needed to support their own service users.
- Accountancy
- Leased Lines
- Digital Transformation
- Data Security
McPhersons
By wisely embracing new technologies with the help of Beaming’s connectivity, McPhersons Chartered Accountants have their nose out in front.
- Accountancy
- Multi-Site
- Leased Lines
- Telephony
- Remote Working
Ashdown Hurrey
When your business is consistently and fundamentally affected by changes in technology, it makes a lot of sense to monitor the situation on a regular basis